Tips to Successfully Maintain a Personal Account on Aliexpress

27 October, 2016 | Meri
Tips to Successfully Maintain a Personal Account on Aliexpress

Aliexpress has continued to gain popularity in the online business arena and has a massive consumer base. In order to handle the consumer needs quite adequately, the website provides you an option to keep a secure login in its free membership area. Aliexpress encourages you to sign up before you proceed with the website’s payment process. Now you provide them your existing email and a password, which creates your identity on the site.

Is it Essential to Give Personal Details to Aliexpress?

Yes, it is extremely necessary to provide your personal details on Aliexpress, since the site has to take your payment and dispatch your purchased item on the given address.

As you login with your email address and password, you will find a small menu:

Buyer Protection – information on providing protection to the buyer as the payment is made before the item is shipped and received.


Help – contains drop down menu with two services: Customer Service —you can find contact the customer services for the various issues which a customer may experience. For a better understanding look at the picture below:


Disputes and Reports — if you have experienced any problem when working with the seller at Aliexpress, you are eligible to make the complaint for deliberation to the Aliexpress customer support service using different forms for your individual complaints.

Mobile – this link takes you to the mobile application version of the Aliexpress site.

Delivery Destination: As a buyer, you have a privilege to change the destination country for your goods’ delivery, you may also select the currency in which you would prefer to pay for your items on Aliexpress, along with the display language of the website to your preference.


The Cart Option: You can select the products into the cart and buy them later. At one time you can keep 100 items into your cart.

Wish list Option: You may also add items to your wish list if your cart is full. For your convenience, Aliexpress sends you an email if something from the wish list items go on sale.

My Orders: When you place an order or make a payment the item you have purchased can be seen in my orders. This window will tell you about the orders and their statuses. For instance, the one you can see below:


Message Center — all your internal communication with sellers is shown here.

My Aliexpress - Your Personal Information:

Upload Photo — You may upload your photo.

Edit Account Settings — Here you can modify your profile, specifically, to mention your gender, delivery address, email, postcode, phone, Fax, information about your business.


My Shipping Address – In this tab you may specify as many addresses you want your items to be delivered to. The system stores up to 5 addresses for delivery.

If you want to remain an unspecified customer, just do not mention any information which is not necessary. You may also deactivate your account at any time by clicking on Deactivate Account.

Manage Feedback: Here you have an option to manage your feedbacks on products you have purchased.

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