See all the Customer Reviews For modlily.com

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Modlily Reviews (2)

Cupcake | 1 / 5

16/11/2016 | Really bad products and virtually no customer service! You have to pay for shipping back to China which is expensive, so it pretty much voids the refund. I will never deal with these guys again.

  • Positive
  • Shipping cost
  • Product's prices
  • Products and services
  • Customer Service
  • Payment method
  • Negative
  • Nothing

Mccally | 1 / 5

09/08/2016 | After posting a review I was contacted by the company and told I could FINALLY get a refund! That was week ago and I am STILL trying to return their worthless products! I was asked to take down my review in exchange for a full refund, I was promised shipping cost to be paid too. But when I asked for a shipping label they keep telling me that I have to cover that cost. To ship this back to China will probably cost half of what I paid for the crappy product anyway! I have read on some reviews that people can't even find the address to return the product so after WEEKS of trying I finally got that at least and will share it with you! Hope this helps everyone else this company tried to screw over! Yang Xing Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China phone, 021-60526980 Followed by these instructions: Please return by post office and put RMA number on the package. So we will know it’s from you. more information you need to care: 1,please send us by post office and registered mail, and email us the tracking number after the shipment 2,Please put your RMA number on the package(RMA number =MM16040xxxxxxxx + 0xxx) 3. Pls email us the tracking info after you mailing it back. Our email address is info@modlily.com . I could FINALLY get a refund! That was week ago and I am STILL trying to return their worthless products! I was asked to take down my review in exchange for a full refund, I was promised shipping cost to be paid too. But when I asked for a shipping label they keep telling me that I have to cover that cost. To ship this back to China will probably cost half of what I paid for the crappy product anyway! I have read on some reviews that people can't even find the address to return the product so after WEEKS of trying I finally got that at least and will share it with you! Hope this helps everyone else this company tried to screw over! Yang Xing Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China phone, 021-60526980 Followed by these instructions: Please return by post office and put RMA number on the package. So we will know it’s from you. more information you need to care: 1,please send us by post office and registered mail, and email us the tracking number after the shipment 2,Please put your RMA number on the package(RMA number =MM16040xxxxxxxx + 0xxx) 3. Pls email us the tracking info after you mailing it back. Our email address is info@modlily.com .

  • Positive
  • Nothing
  • Negative
  • Shipping cost
  • Product's prices
  • Products and services
  • Customer Service
  • Payment method

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