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About Chunghwa Post (EMS)
On Chunghwa Post, our customers can easily trace their postal and packaging services by using our official website that is available to our customers’ access. The tracking facility is a 24x7 accessible process that provides our customer information at ease. The official website also provides the customers with information like email address, contact information and business hours that they can be called upon, in case of queries. It also gives the customers access to shipment data.
We provide our customers with a unique service called the Hybrid Mail that designs large number of invoices, statement and other documents that have be delivered in a speedy and secure manner. It even offers the facility of laser printing to speed up the process. It is really popular with many business organizations as it is a simplified computerized process that ensures confidentiality, fast delivery and high quality material. The tracking number used for tracking such packages are in the form of alpha numerical that starts with two alphabets and ends with the country code TW (RNxxxxxxxxxxxTW)
The website also provides our customers with details like postage rates and other zip code details. Input of the code helps the customer understand tracking details like transit time and date, estimated delivery, pick up date and time and distribution levels used for delivery etc. The option for contacting us is found on our website where the customers can enquire or leave their suggestions which we shall answer by contacting them personally with the help of the e-mail id that they can leave behind.
One another special feature of our postal is the top notch banking service that offers payroll deposit service, high rate of interest that is tax-free and has 24x7x365 working sites accessible to our accountholders all around the world. The website also contains the customer service number and payment number for our customers’ convenience. The Giro Account that acts as a payment and collection counter of a bank assists our customers in their endeavors.
While many other postal services engage in e-commerce, the Chunghwa Post take another interesting route. It undertakes the responsibility of e-governance where it boosts the economy of the nation by aiding construction projects and other private sector undertakings by synchronizing with the Government’s fiscal policies and asset management policies.
Chunghwa Post believes that it is proper coordination between employees and the customers that keeps a successful business afloat. To ensure this, we make sure that our human resource management can perform in the best of its capabilities and can develop innovative ways to please our customers according to their needs. We firmly believe that it our corporate responsibility to disclose correct financial details and apply our It magic to create new opportunities that would enable greater cash flow and better quality of service. The Life insurance service that we offer to our customers is our way of giving back to the society that is often harmed by various natural disasters and accidents. We use this scheme as a way to serve disaster victims and provide them with care and increased premium. Loans are also offered to the victims with lesser interest rates as we hold it firmly in our minds that resources available to us are not just for profit but also for the betterment of the society. We also offer our delivery vehicles to deliver help to people in case of an emergency as it is our social responsibility to give back to the society.